Redundancy Support
Redundancy Support

Please read the redundancy fact sheet from the Department for Work & Pensions for details of all the support you can access after being made redundant.

On this page you can:


The redundancy support process

You will have a meeting with Futures For You to discuss:

  • your skills, experience, and qualifications
  • what training you can access to improve your chances of finding work
  • how you could change career

After this meeting you will be referred to at least one of the services below.

Redundancy Support Services

Skills Support for Redundancy
(SSR) by Serco
  • skills training (including digital skills)
  • retraining
Peterborough College
  • Apprenticeship training (variety of courses)
  • Basic Accounting Level 1
  • English Speaking as a Second Language (ESOL)
  • Maths and English (available online)
  • Online Training including Healthcare, Counselling, Mental Health courses
City College Peterborough
  • English Speaking as a Second Language (ESOL)
  • Online training in a variety of subjects including Business Administration, Retail and Customer Service
  • Retraining
  • Apprenticeships
Futures For You
  • careers guidance
  • CV writing
  • preparing for interviews
  • searching and applying for jobs
Princes Trust
New Start
  • Support from City College Peterborough & Peterborough College
  • CV writing workshops and 1-2-1 meetings with experienced National Careers Advisors
  • Workshops to help people prepare for the workplace
  • Free Level 1 and 2 programmes in Care, Childcare, Teaching and Support Workers and Business Skills
  • Free English language, maths and computer courses
  • Adult apprenticeships in a range of business areas
  • Care Academy to support you taking the first steps into a career in care, with an introduction qualification in Adult Care and 15 standards of the Care certificate.

City College Peterborough
Workplace training courses in Peterborough (
Call 01733 761361 or email

Peterborough College
Call 0345 872 8722 or email


Mental Health & Wellbeing

    • City College Peterborough: Coping emotionally with redundancy. A workshop to look at how redundancy can affect your emotions and offer you techniques to cope with these so that you can move forward confidently into new employment.
    • Advice on coping with redundancy from Mind, the mental health charity.


CV Writing and Finding Work

This is managed through Futures for You  – appointments can be made quickly via 0800 917 9419 or further enquiries can be directed to

  • Careers Information, Advice and Guidance with qualified careers advisers at the National Careers Service. This includes job search support, CV support and interview preparation with the most up to date labour market information, plus job applications and assessments, cover letters, career changes, skills development and more.
  • Workshops/career clinics can be carried out with support from the specialist advisors. These include 1-1 meetings and a skills health check to see which transferable skills you have and could use in a new job. You can also discuss any further training for you to gain new qualifications.
  • Searching and applying for jobs – support with CV writing, covering letters and personal application forms, job searching techniques, as well as interview and presentation skills.
    Click here to apply for this support online.




New Start is also holding CV and interview skills workshops throughout April – July. Click on the images on the right:







Qualifications and Training

    • National Careers Service
    • Peterborough College
    • City College Peterborough
    • Skills Support for Redundancy (Serco)
    • Anglia Professional Training (APT)



National Careers Service

Skills and training needs analysis and support on accessing funding to re-train following redundancy which is only available via the National Careers Service, as well as support finding other training and qualifications through other providers.

If you would like to discuss re-training or how to access re-training funding, please call 0800 917 9419 to book an appointment.


Peterborough College
Peterborough College offers apprenticeship programs in lots of subjects, from engineering to ICT.  The college is part of a wider group which includes Stamford College and Anglia Professional Training (APT). Click here for more information about training courses.
APT also offers a certified level one qualification in basic accounting certified level one qualification in basic accounting  along with preparing for interviews and CV writing. These courses are fully funded and will not cost anything for the student. Learning will be done via an online portal during lockdown.


City College Peterborough

Read the City College Course Guide Jan – Mar 2021


Skills Support for Redundancy (SSR) from Serco

SSR is an initiative designed to support individuals that have been made redundant within the last three months. The team works with individuals to identify the best sources of support to help them get back into the workforce including:

  • skills training
  • retraining

A wide range of training is on offer to help individuals upskill or retrain:

  • IT and digital skills (please see details about the NCFE Certification in Digital Skills for Work below)
  • Business administration
  • Customer service
  • Team leading and project management
  • Health and social care
  • Warehousing and storage
  • Communication
  • Starting your own business.

The SSR programme is co-financed by the Education & Skills Funding Agency and European Social Fund, which means that the training can be accessed for free.

The NCFE Certification in Digital Skills for Work covers:

  • Unit 1: Find and use information – how to source reliable and credible information using the internet using key evaluation factors.
  • Unit 2: Safety and security when using data and digital services – review of the different security threats when using devices and steps to take to secure our data and identity. to prevent fraud.
  • Unit 3: Communicating and collaborating online – appropriate use of language online and how to combat cyber-bullying, use of emails, use of professional and personal social network platforms and business video conferencing.
  • Unit 4: Using word processing software – how to create and edit a variety of different types of documents.
  • Unit 5: Using a computer – shortcut keys, use of preferences and safe use of device.

SSR also offers online training in the following subjects:

  • Business Administration
  • Digital Skills
  • Mental Health Awareness
  • Infection Control
  • Team Leader
  • Safeguarding
  • Understanding Childhood Illness
  • Falls Prevention
  • Climate Change & Environmental Awareness
  • Safeguarding
  • Cleaning Principles
  • Lean Management

Click here to read more about these courses and how to enrol.


Watch this short video to find out how the Skills Support for Redundancy programme could help you.

To get in touch email: or visit:


Anglia Professional Training (APT)

APT is running fully-funded AAT (Accountancy) courses coming for anyone who is over 19, unemployed and looking for work, or earning under £17,004 per year.

More information can be found using the links  below. The courses are run 9:30 am – 4:30 pm at the APT centre (visit the website here:

Enrolments are taking place on 29th April 2021. All enquiries welcome to or Direct dial: 07928 664 364 (Monday-Friday 9-5pm).



Start a Career in Health and Social Care

The Health and Social Care Work Academy programme is run through the DWP. It is designed for anyone that is looking to move into the Health and Care Sector. The job roles on offer are not only for carers but cover a very wide range such as administrative and other support roles. Mentors help run the courses, for more information email:

Health and care vacancies:

Ambulance Care Assistant

Country Court Care:

Augusta Care:

Atlas Care (Indeed):

Time 4 Social Care vacancy

Social care vacancies with Sixteen Plus on Indeed

There is a care vacancy at a 9 bedded residential care home in Glinton, Peterborough which is willing to train new staff. The role is 30 hours a week available (3 nights), 9.30pm – 7.30am. They need someone who can be flexible and help cover for annual leave and sickness. Duties include personal care, cleaning and care notes. Breaks are paid and overtime is available. Previous experience is preferred. Please contact Yasamine Watts for further information on 07801273804.


Live job vacancies with local employers

National job search:

Click on the business names and job titles below to view job descriptions.

View jobs from our Bondholder Network (various roles in and around Peterborough)

Retail, customer services, and sales

The Bull Hotel – Housekeeping, Food. Bar Assistant 2021, Assistant Manager, Receptionist, Night Porter

Queensgate Peterborough (

Yours Clothing Head Office (

Yours Clothing – Sales Adviser/Retail Advisor – Yours Clothing Limited (

Yours Clothing – Key Holder – Yours Clothing Limited (

Customer Care Specialist

XL Displays – Sales Executive Job Description

Sharman Quinney – various roles

Marriott – Peterborough Vacancies

Helpdesk Operator 0421

F063 Job Description – Centre Assistant (Lifeguard)

Customer Service Sales Support Administrator – May2021

Sales Executive Job Opening in Peterborough, East of England – The Institute of Export & International Trade

Metro Bank – Customer Service Representative – Peterborough – Amazing Careers (

Western Union | Job Details | Customer Care Senior Specialist in Peterborough, England

Marriott International Careers | Find Job & Career Opportunities

Anglian Water – Customer Services Adviser (Lincoln)


Professional Services

Oatly (downloads)- People and Business Partner, Engineering Manager, SHEQ Manager, Health and Safety Specialist.

Paragon – Application Form – External

Job Description – Graphic Designer – April 2021

Purchasing Manager – 12.04.2021

Production & Print Operatives – 12.04.2021.docx

Paragon – Job Description – Print Output Developer

Paragon – Job Description – All Round Finishing Operator

Management Accountant JD 0421

Moore Thompson – various financial roles

Western Union | Job Details | Sales Training Consultant in Peterborough, England


Local employers

Perkins Engines (via Randstad)- production operatives and drivers

Careers | ALS Testing (

Search and apply | Anglian Water Careers

Jobs – Aragon Direct Services

Greater Peterborough UTC – Work at GPUTC

Anglian Water @one Alliance

Peterborough Council – Jobs and Careers – Homepage

Current Vacancies | Princebuild Ltd

The Institute of Export



Roles at Amazon

Working at IKEA 

Want to set up your own business?

Opportunity Peterborough can provide free and impartial startup support. Click here to visit our startup support page. You could also join our Startup Peterborough programme for structured workshops to help you refine your business ideas and plans.

The Cambridgeshire and Peterborough Combined Authority Growth Hub have also teamed up with YTKO to deliver a fully funded start-up course for people looking to launch, or have just launched their own business. The start-up workshops, delivered over three half day sessions, will take you through everything you need to know in order to start a sustainable, successful new business. It will be a fun, challenging, supportive and relaxed environment in equal measure, and the learning from each session will help you create or improve your business plan. Click here for more information >>