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For the latest government guidance for businesses that work in the visitor economy, please visit: https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19/the-visitor-economy
For event organisers:
Please use the following link for the latest local guidance on organising events: https://www.opportunitypeterborough.co.uk/app/uploads/2021/12/DPH-letter-to-Peterborough-events.pdf
For impartial, free of charge support for your business, please email firstname.lastname@example.org.
Retailers, please note: To help manage the number of visitors to the city centre, businesses are being encouraged to stagger their opening hours so they open at 10.00am and close at 6.00pm.
Businesses can join the Facebook Group for alerts, information, and to put their questions to Peterborough City Council.
On this page:
Test and Trace
From Friday 18 September it will be mandatory for hospitality venues such as yours to keep these records for Test and Trace purposes, should they be needed. By not doing so, you risk a fine.
The new NHS COVID-19 app will launch on 24 September to help businesses meet the new legal requirement to record the contact details of customers, visitors and staff on their premises.
The app will allow customers and visitors in England to check-in on entry with their phone instead of filling out a check-in book or tool specific to a business. This will allow NHS Test and Trace to contact customers with public health advice should there be a COVID-19 outbreak. Businesses who are already using their own QR system are being encouraged to switch to the NHS Test and Trace QR code. An alternative check-in method must be maintained to collect the contact details of those who don’t have the app, for example a handwritten register.
You should create and display a QR code if you are:
Once you have registered for your QR code you are being encouraged to display the NHS QR code posters in a place that is visible on entry to the business.
For risk assessment guidance, visit hte Health & Safety Executive’s website: https://www.hse.gov.uk/coronavirus/working-safely/risk-assessment.htm
Hospitality and Visitor Economy
The government has published new guidance for hotels and other accommodation, attractions, business events and consumer shows to make their premises safe for staff and visitors.
Where are face coverings not required?
Face coverings are not required in hospitality settings, including:
If a shop is within another premises which does not require a face covering, they are only required in the shop. If a shop has an area where customers can consume food and drink, customers may remove their face covering in that area.
Key information for your staff:
If there is more than one case of COVID-19 associated with your workplace, you should contact Peterborough City Council’s Public Health team, email: C19Incident@cambridgeshire.gov.uk. You can find more government guidance on how to report outbreaks in your workplace here.
Your questions answered: Businesses reopening in the Peterborough can use the closed Facebook group to highlight challenges to the City Council, discuss issues, access support, tackle problems together, and share best practice. The group was begun to support city centre retailers, but is open to any business reopening after lockdown.
The group is being moderated by Peterborough City Council, Opportunity Peterborough and Peterborough Positive Moderators will aim to respond to questions within 2 working days.
Trading Standards & Environmental Health: For more information and advice on business closures, social distancing and hygiene, visit www.peterborough.gov.uk/covid-business.
Business support and development, perspex screens and PPE: For additional business support around skills development, recruitment, general business development, and funding and grant opportunities, contact Opportunity Peterborough: email@example.com or call 01733 317417.
On 6 July, the government announced a £1.5 billion investment to protect jobs in culture, arts, and heritage delivered through a mix of grants and loans, including:
The scheme will open for applications in the coming weeks.
To encourage people back to the city centre, we want to help share what local businesses are doing to help visitors socially distance, and share good practice among local companies to keep staff safe.
Tag us on social media or send us a photo with details of your business:
Peterborough Community Radio is also giving local businesses free airtime to help them keep customers informed of their plans – whether you’re preparing to open, have moved some services online, have changed your offer, or just want to thank your loyal customers. Details can be found here.
Peterborough City Council is taking the following steps to make the city centre COVID-19 secure for visitors:
You can get a preview of some of the artwork, and feed back on additional measures that could help further improve safety around the city centre in the closed Facebook Group for city centre businesses.
To help businesses source PPE equipment and perspex screens to keep their staff and visitors safe, Opportunity Peterborough is working with the Cambridgeshire & Peterborough Combined Authority to identify local providers where possible.
For support accessing PPE equipment, please contact Opportunity Peterborough directly – email: firstname.lastname@example.org
Local perspex screen suppliers
Peterborough City Council can provide the below signage within two days’ turnaround free of charge. Artwork can be provided on encapsulated paper to make it more durable. Alternatively you can download the print-ready PDFs.
If you would like order any of the below printed materials, or floor stickers for indoor use please email: email@example.com