Junior MPS Engineer/1st Line IT Support

GreenCity Solutions




Up to £18,000 depending on experience




Job Description:

This is an exciting opportunity to work within a rapidly growing owner managed telecoms and IT business with ambitious plans.  The position is a diverse multi discipline job with both a managed print and 1st line IT support element.

Duties and responsibilities

  • Fixing, maintaining and repairing MFP and laser printer devices
  • Preparing machines for installation
  • Installing MFP’s onto clients networks
  • Provide end user training on both equipment and software
  • Troubleshooting of software solutions
  • Working on other office technology within the support department if required
  • To ensure customers receive an excellent level of service in line with their managed print agreements
  • Maintain vehicle stock of spare parts
  • Provide telephone support to customers as required
  • Travel to customers site



  • Full UK driving license
  • Diagnostic skills
  • Strong interest and a good understanding of electrical/mechanical engineering
  • Customer facing experience.
  • An interest and understanding of IT technologies ie Windows and Office 365


  • Experience working with network solutions ie papercut

Personal Qualities

  • Ability to provide 1st class customer service
  • The ability and drive to learn and work hard
  • Good organisational and time management skills
  • Self-motivated
  • Personable, able to communicate clearly, fluently and concisely.
  • Someone who can work individually and as part of a team.
  • Have a long-term aspiration to join a successful company and be part of the technical team.
  • Flexible approach to work.
  • Have a willingness to learn.
  • Able to work well under pressure.


  • Up to £18k (depending on experience)
  • 20 days holiday plus an additional day for each year of service up to a maximum of 25 days
  • Workplace pension
  • PerkBox (employee benefit scheme)


Job Contact:

Claire Swindale
01733 667755