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CKH Customer Central opened its doors in June 2018 and, one year on, has handled more than 13,000 enquiries from customers and members of the public. With topics ranging from employment support to upcoming plans for brand new homes, there’s been a lot to talk about with the people of Peterborough.
The leading housing association opened the space to improve access to services for existing customers, promote the community support it offers, and encourage new customers to explore how CKH Care and LifeLine can support independence at home. Over the last 12 months, they’ve hosted a number of events in partnership with key local agencies including Cambridgeshire Constabulary, LEAP, Peterborough Citizens Advice Bureau and ‘Stop Loan Sharks’.
CKH Chief Executive, Claire Higgins, said: “Our plans for Customer Central have always revolved around providing a service in the heart of Peterborough which reflects the needs of the whole community. One year on, we’re just as committed to that aim as the day we opened.
“We know this city very well, including many of the fantastic support and advice agencies that exist to help our communities. It’s wonderful to have a space in the city centre where we can work together to spread the word and help people to help themselves. Look out for much more happening at Customer Central during our second year!”
CKH’s specialist care recruitment co-ordinator is holding drop-in sessions in store on Friday 5 and Friday 19 July. If you’re looking for work, call in between 10am and 3pm to find out more about career opportunities in Care.
Customer Central is open on Bridge Street, 8.30am – 5.30pm, Monday – Saturday, excluding Thursdays when the store is open until 7pm.