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New centre in Peterborough is the company’s first major operational investment outside London as it plans for global growth
Addison Lee, Europe’s largest car service, has today launched a recruitment campaign for 250 new jobs in Peterborough.
The company is relocating the centre from Camden to Access House in Hampton, choosing Peterborough for its first significant UK operational investment in a site outside London.
Catherine Faiers, Addison Lee’s Chief Operating Officer, said: “Addison Lee’s expansion plans and recent international growth mean we need to move our customer services. Peterborough, with its vibrant, ambitious, work force is an ideal location as we look to recruit 250 employees to help us grow.”
Addison Lee has over 80% of the FTSE100 as clients and fulfils ten million journeys in London each year. It owns one of the UK’s largest vehicle fleets and operates in the US, Europe and Asia through its own businesses or via a network of best in class private car companies.
Its digital booking and management systems have been recognised as industry leading and Addison Lee was named “Disruptive Tech Leader of the Year” at the 2017 Techie Awards. This capability, combined with recent acquisitions, is helping to establish the company as a global leader in business ground transport.
Addison Lee’s customer services are moving to Access House, a purpose built site in Peterborough and is looking for candidates who will excel in a customer service role, and use the Customer Service Centre as a launch pad to grow their careers and to experience different roles in the company.
“We’re a fast-growing, confident international company. Our sector is going through real change and our business is well placed to serve passengers, employers, cities and communities with the transportation services they need. We need people to grow with us during this exciting period in our development. ” said Faiers.
Steve Bowyer, Chief Executive of Economic Development Agency, Opportunity Peterborough, said: “We’re proud to have supported Addison Lee’s decision to come to Peterborough and this is testament to the city’s competitive business offer with its diverse and skilled workforce, affordable operating costs and a fantastic location. Peterborough continues to have huge appeal to investors, evidenced by our healthy pipeline of enquiries that we aim to convert to additional jobs and further growth for the city.”
It is expected that the first new recruits will start at the end of May.
Addison Lee will be creating a range of customer and digital service roles. A teaser campaign to promote the roles available has run online in the build up to this announcement with people able to register their interest and now view the roles available at www.yourjourneystartshere.co.uk.